Dear Valued Customer,
SCAM E-MAILS IN CIRCULATION
It has come to our notice that some ‘scam e-mails’ are presently being circulated purportedly from our bank. The motive behind these e-mails is to gain access to your Internet Banking and Cashplus Debit Card (ATM Card) Login details with the aim of defrauding you.
To protect your account, it is important to confirm the authenticity of all e-mails with links to the Guaranty Trust Bank Internet Banking Page. It is pertinent to NOTE that the bank would never request the confirmation of any of the following information online:
*
Customer Email Address
*
Customer Email Address password
*
Internet Banking username
*
Internet Banking Passcode
*
Customer’s Secret Question
*
Customer’s Secret Answer to Question
*
Cashplus Debit Card (ATM card) Number
*
Cashplus Debit Card (ATM) PIN
Therefore, any message requesting for any of the above, should be disregarded and considered fraudulent.
To further confirm the authenticity of the GTBank Internet Banking Page, look out for the gold padlock at the bottom right corner of the Page before you login. Double click on the gold padlock to view a window that would reveal the “Verisign” authentication confirming the validity of the site.
In the event that the “Verisign” authentication does not pop-up on the Internet Banking Page after you have double clicked on the gold padlock, please note that it is a scam and do not login.
If you had unknowingly responded to such e-mails, kindly go to your Internet Banking Account via our website
www.gtbank.com or
www.gtbplc.com and change your password immediately; also inform the Bank by sending an e-mail to Corpaff @ gtbank.com
For further enquiries and information, please call GTConnect our fully self interactive contact centre on 0700 GTCONNECT (482666328), 01-4480000, 0803 900 3900 or 0802 900 2900.
Thank you for choosing Guaranty Trust Bank plc.
Customers are advised to guard their internet banking passwords and ATM Card and MasterCard PINS with utmost confidentiality as the Bank will not be liable for any loss that may arise as a result of a third party having access to such passwords and PINS as to defraud the customer.
